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Services

Everything you want to outsource, handled by one team

Five service areas, 25 services, one point of contact. Start with one and add more whenever you need.

24/7 support & outsourcing

Trained staff on every shift for chat, WhatsApp, calls, tickets and back-office work.

Helpdesk ticket queue sorted by SLA time left, with night-shift agents and tickets by hour (sample data)

24/7 live chat & WhatsApp support

Your website chat, WhatsApp and social inboxes answered around the clock by staff who know your product, in your brand voice.

  • Website chat, WhatsApp Business, Messenger and Instagram DMs
  • Three shifts a day, 365 days a year
  • Saved replies, scripts and escalation rules written with you
  • Lead capture and handover to your sales team
  • Weekly report with chats handled and top questions
WhatsApp Business APIChatwootIntercomTawk.to

Call centre & phone support

Inbound calls answered in English and Urdu, and outbound calls for follow-ups, confirmations and reminders.

  • Inbound support and sales lines
  • Order and appointment confirmation calls
  • Payment and renewal reminder calls
  • Call recording and notes in your CRM
  • After-hours overflow cover
Cloud PBXAircall3CXZoho Voice

Helpdesk & ticket management

Every email, form and portal request becomes a ticket with a priority, an owner and a response clock.

  • Helpdesk setup or takeover with SLAs
  • Triage and first response on every ticket
  • Escalation to your developers with full notes
  • Follow-up until the customer confirms the fix
  • Help articles written from repeat tickets
FreshdeskZendeskWHMCSJira Service Management

Technical support (L1 / L2)

Technicians who fix hosting, domain, email, WordPress and account problems inside your panels.

  • DNS, SSL, domain and email delivery issues
  • cPanel, Plesk and WHMCS administration
  • WordPress errors, backups and restores
  • Account, login and billing questions
  • Remote help for your customers
cPanel / WHMPleskCloudflareAnyDesk

Virtual assistants & back office

Dedicated assistants for the daily admin work that slows your team down.

  • Order processing and data entry
  • Email and calendar management
  • Product listing and catalogue updates
  • Invoice, payment and report preparation
  • Research and lead lists
Google WorkspaceMicrosoft 365Shopify adminZoho

AI & automation Trending

AI chatbots, WhatsApp bots, social media and YouTube automation, and workflows that run on their own.

YouTube automation dashboard with an upload queue, publishing templates, cross-posting to Shorts, Instagram and TikTok, and a views chart (sample data)

AI chatbots & AI agents

AI assistants trained on your own documents that answer customers on your website and WhatsApp, and hand over to a person when needed.

  • Chatbots trained on your FAQs, products and policies
  • Answers on website, WhatsApp and Messenger
  • Booking, order status and lead capture actions
  • Hand-over to our live agents 24/7
  • Monthly review of unanswered questions
OpenAIClaudeGeminiChatwootn8n

WhatsApp automation

Instant replies, bookings, order updates and reminders on WhatsApp, with a person stepping in when needed.

  • Official WhatsApp Business API and green-tick support
  • Chatbots with menus and quick-reply buttons
  • Order, appointment and payment notifications
  • Broadcasts to opted-in customers
  • Hand-over from bot to a live agent
WhatsApp Cloud APIChatwootn8nTwilio

Social media & YouTube automation

Publishing, replies and reporting across Facebook, Instagram, TikTok, LinkedIn and YouTube, run by workflows and checked by people.

  • One content calendar published to every platform
  • Auto-replies to comments and DMs with lead capture
  • YouTube uploads with titles, tags and thumbnails from templates
  • Shorts, Reels and TikTok cross-posting
  • Weekly analytics on WhatsApp or email
Meta Business SuiteYouTube StudioManyChatMake

Workflow & CRM automation

Your website, CRM, sheets, email and WhatsApp connected so repeat tasks happen on their own.

  • CRM setup: HubSpot, Zoho or Odoo
  • Lead routing from forms, ads and chats
  • Invoices, reminders and follow-ups sent automatically
  • Reports and dashboards that update themselves
  • Integrations between the tools you already use
n8nMakeZapierHubSpotZoho

Software development

Websites, e-commerce, mobile apps, portals, management systems and 3D experiences.

Hospital management system dashboard with OPD token queue, patients by department, bed occupancy and pharmacy stock (sample data)

Websites & e-commerce

Fast, search-friendly company websites and online stores that your team can update without a developer.

  • Company websites and landing pages
  • WooCommerce and Shopify stores
  • JazzCash, Easypaisa, bank and card payments
  • Speed, SEO and security from day one
  • Hosting and maintenance after launch
WordPressWooCommerceShopifyLaravelNext.js

Mobile apps (Android & iOS)

Customer, staff and delivery apps built once and released on Android and iOS.

  • UI/UX design and clickable prototypes
  • Flutter or React Native apps
  • Push notifications, payments, maps and chat
  • Play Store and App Store publishing
  • Updates and maintenance
FlutterReact NativeFirebaseLaravel API

Web portals, SaaS & custom software

Portals, dashboards and business software built around the way your team works.

  • Customer, vendor and staff portals
  • ERP, CRM, inventory and billing systems
  • Multi-tenant SaaS products
  • Role-based access, audit logs and reports
  • API and payment gateway integrations
LaravelReactNode.jsPostgreSQLAWS

Ready-made management systems

Hospital, clinic, hotel, school, pharmacy and POS systems, branded and customised for you in weeks.

  • Hospital and clinic management
  • Hotel and restaurant management
  • School and pharmacy / POS systems
  • Setup, data migration and training
  • 24/7 support after launch
Cloud or on-premiseWhatsApp & SMS alertsMobile-friendly

3D web experiences

3D product viewers, configurators and virtual property tours that visitors can rotate, zoom and walk through.

  • 360° product viewers and colour configurators
  • Virtual tours of homes, offices and showrooms
  • House and product configurators
  • Built from CAD files, photos or plans
  • Fast on phones, tablets and desktops
Three.jsWebGLBlenderglTF

UI/UX design

Clear, modern interfaces for websites, apps and dashboards, designed and tested before development starts.

  • User research and site maps
  • Wireframes and clickable prototypes
  • Design systems and brand kits
  • Usability reviews of existing products
  • Developer-ready Figma files
FigmaFigJamMaze

Maintenance, cloud & security

Software and website care, servers, backups, security and business email, kept healthy 24/7.

Software maintenance (AMC)

Ongoing care for software and apps, whether we built them or another company did.

  • Bug fixes and small changes from a monthly plan
  • Framework and security updates
  • Error, uptime and performance monitoring
  • Backups with tested restores
  • Monthly health report
LaravelWordPressReactFlutterSentry

Website care & security

Your website kept updated, backed up, fast and free of malware.

  • Plugin, theme and core updates
  • Malware scanning and clean-up
  • Daily off-site backups
  • Speed optimisation and caching
  • Uptime monitoring with alerts
WordfenceImunify360CloudflareUpdraftPlus

Cloud, servers & DevOps

Servers and cloud accounts patched, monitored and backed up 24/7, with deployments automated.

  • 24/7 monitoring and on-call response
  • Server and control panel updates
  • Cloud migration to AWS, DigitalOcean or Azure
  • CI/CD pipelines and Docker
  • Firewall and hardening
AWSDigitalOceanDockerGitHub ActionsCloudLinux

Business email & Google Workspace

Professional email, shared drives and accounts set up and managed for your whole team.

  • Google Workspace and Microsoft 365 setup
  • Email migration without losing mail
  • SPF, DKIM and DMARC for deliverability
  • User accounts, security and 2-step login
  • Ongoing admin and support
Google WorkspaceMicrosoft 365Zoho Mail

Digital marketing

SEO, ads, social media, video, email, SMS and WhatsApp campaigns that bring in customers.

SEO & local SEO

Technical fixes, content and Google Business Profile work that help customers find you.

  • Technical SEO audit with a fix list
  • On-page work: titles, headings, internal links
  • Google Business Profile and local SEO
  • Keyword research and content calendar
  • Monthly ranking and traffic report
Search ConsoleGA4AhrefsRank Math

Google, Meta & TikTok ads

Ad campaigns planned, launched and optimised against cost per lead.

  • Google Search and Performance Max
  • Meta, TikTok and LinkedIn ads
  • Landing pages and A/B tests
  • Conversion tracking setup
  • Monthly spend and lead report
Google AdsMeta Ads ManagerTikTok AdsTag Manager

Social media management

Facebook, Instagram, LinkedIn, TikTok and YouTube pages kept active, answered and on brand.

  • Monthly content calendar
  • Post design and captions
  • Comment and inbox moderation
  • Page setup and verification help
  • Monthly reach and engagement report
Meta Business SuiteCanvaLinkedIn PagesTikTok

Video editing & content

Short videos, Reels, Shorts and blog content produced every month.

  • Reels, Shorts and TikTok editing
  • YouTube video editing and thumbnails
  • Product and explainer videos
  • Blog articles and website copy
  • AI voice-overs and subtitles
CapCutPremiere ProCanvaElevenLabs

Email, SMS & WhatsApp marketing

Campaigns and automated sequences that reach customers in the inbox, by SMS and on WhatsApp.

  • Newsletters and automated email flows
  • Branded bulk SMS campaigns
  • WhatsApp broadcast campaigns
  • List clean-up and opt-out handling
  • Delivery and response reports
MailchimpBrevoBulk SMS gatewaysWhatsApp API

Reviews & online reputation

More good reviews on Google and social media, and every review answered.

  • Review request flows by WhatsApp and SMS
  • Replies to Google and Facebook reviews
  • Monitoring of brand mentions
  • Monthly rating report
  • Google Business Profile posts
Google Business ProfileMeta Business Suite

Outsource it to a team that never logs off.

Support, software, automation or marketing: tell us what you need on WhatsApp and we'll send you a tailored quote.

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