24/7 support & outsourcing
Trained staff on every shift for chat, WhatsApp, calls, tickets and back-office work.
24/7 support centre & software house
Your outsourced IT team, online 24/7.
Support, software, AI automation and marketing from one team that never logs off. Tell us what you need on WhatsApp and get a tailored quote.
- Always online
- 24/7/365
- Services
- 25+
- P1 first response
- 15 min
TS-20481P2
SSL not renewing on client domain
Chat · 2 min agoHamza
TS-20480P3
Clinic portal: add a new doctor
WhatsApp · 6 minAyesha
TS-20477P1
App API timing out after update
Monitor · 11 minBilal
TS-20472SOLVED
Email bouncing for new mailbox
Email · 24 minSana
CUSTOMER · 02:14 AMHi, my store shows "Not secure" since tonight. The certificate should renew automatically.
Internal · DNS A record points to old IP 203.0.113.24. AutoSSL validation failing.
HAMZA · L2Renewed now. The certificate is live on shop.northwind.io, valid until 26 Dec. Please hard-refresh and confirm on your side.
WhatsApp bot repliedAppointment booked in 40 s
TS-20472 solvedResolved in 18 min
AI agent answeredFrom your help docs
Built for
Software housesHosting & SaaSHospitals & clinicsHotelsE-commerceAgenciesStartups
What we do
Everything you want to outsource, in one place
25 services in five areas. Start with one, add more when you need them, and talk to one account manager for all of it.
Trending
AI & automation
AI chatbots, WhatsApp bots, social media and YouTube automation, and workflows that run on their own.
Software development
Websites, e-commerce, mobile apps, portals, management systems and 3D experiences.
Maintenance, cloud & security
Software and website care, servers, backups, security and business email, kept healthy 24/7.
Digital marketing
SEO, ads, social media, video, email, SMS and WhatsApp campaigns that bring in customers.
Not sure what you need?
Send us a WhatsApp message about your business. We'll suggest the right services and send a quote.
Ask on WhatsAppSoftware in action
The software we build, automate and support
Screens from the kinds of systems we deliver and run for clients, shown with sample data. Pick one to take a closer look.
YouTube automation
Upload queue, title and tag templates, scheduled publishing and cross-posting to Shorts, Instagram and TikTok.
Explore YouTube automation Sample data
WhatsApp automation
A visual flow that offers slots, books in the clinic system, confirms and hands over to a live agent.
Explore WhatsApp automation Sample data
Helpdesk & SLAs
The queue our night shift works from: priorities, SLA clocks and who is on duty.
Explore helpdesk & SLAs Sample data
Hospital system
OPD tokens, departments, beds, billing and pharmacy stock on one screen.
Explore hospital system Sample data
Clinic system
A day view per doctor, with bookings from reception and from the WhatsApp bot.
Explore clinic system Sample data
Hotel system
Reservations by room and day, with arrivals, departures and housekeeping at a glance.
Explore hotel system Sample dataAlways online
Three shifts. Real people. No gaps.
When your office closes, ours is still working. Every shift has trained support staff, a shift lead and a technician on duty.
- Morning shift08:00 – 16:00On duty now
- Evening shift16:00 – 00:00On duty now
- Night shift00:00 – 08:00On duty now
Pakistan Standard Time (UTC+5). We align handovers to your time zone.
3D experiences · new
Products and homes your customers can explore
We build interactive 3D product viewers and virtual property tours for websites. Try them here: drag to rotate, scroll or pinch to zoom, use the arrow keys, or step inside the house.
Loading 3D model…
Drag to rotate · Scroll or pinch to zoom · Arrow keys
Loading 3D house…
Drag to rotate · Scroll or pinch to zoom · Arrow keys
How to start
Three messages to a working team
No forms, no waiting for emails. Everything happens on WhatsApp, where our team is online 24/7.
WhatsApp 0310 516 5533
- 01
Message us
Tell us your company and what you want to outsource.
- 02
Quick call
15 minutes on WhatsApp about your tools, volume and hours.
- 03
Start
A written quote with scope, timeline and a start date.
FAQ
Questions companies ask us first
Still have a question? Ask us on WhatsApp at 0310 516 5533.
Are you really available 24/7?
Yes. Our staff work in three shifts (morning, evening and night), seven days a week, including public holidays. There is always a team online to answer your customers and respond to alerts.
What kind of work can we outsource to you?
Customer support by chat, WhatsApp and phone, helpdesk and technical support, virtual assistants, AI chatbots and automation, websites, apps, portals and management systems, software and website maintenance, cloud and business email, and marketing: SEO, ads, social media, video, email, SMS and WhatsApp. Start with one service and add more later.
Can you maintain software that another company built?
Yes. We start with a short code and server review, document what we find, and then take over bug fixes, updates, monitoring and backups on a monthly plan.
Do you work under our brand?
Yes. Our agents use your company name, tone and signature in chats, emails, WhatsApp and social replies. Your customers talk to your support team.
Do you have ready-made hospital, clinic or hotel software?
Yes. We have ready-made hospital, clinic, hotel, school, pharmacy and POS systems that we brand and customise for you, including setup, data migration, training and 24/7 support.
How do you price your work?
Every client gets a tailored quote based on the services, hours of coverage and volume you need. Message us on WhatsApp at 0310 516 5533 and we will send one after a short call.
Outsource it to a team that never logs off.
Support, software, automation or marketing: tell us what you need on WhatsApp and we'll send you a tailored quote.
0310 516 5533